Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'new_excerpt_length' not found or invalid function name in /home/syscompo/public_html/wp-includes/class-wp-hook.php on line 286

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'new_excerpt_length' not found or invalid function name in /home/syscompo/public_html/wp-includes/class-wp-hook.php on line 286
  • Servo Enquiry : +91 8124 4500 00
  • Customer Care : +91 9380 5371 37
  • Follow Us On
  • Refund Policy

     

    We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.

     

    The order may be cancelled before shipment due to any of the following reasons:

    • The specific product/model is out of Stock.
    • The order could not be shipped within the specified timeline.
    • On customers request.
    • The shipping address is not serviceable.
    • Any other reason beyond the control of merchants AK Enterprises.

     

    The orders may be cancelled post shipment and delivery due to any of the following reasons:

    • Established defect in the product which the seller is not able to either replace or repair.
    • Correct product could not be delivered.
    • Shipping address found to be untraceable, wrong, incomplete, locked and customer not available.
    • Products damaged during transit and delivery not accepted.

    Caution: Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner.

     

    Conditions:

    • Ensure that the product is in seller warranty.
    • Cancellation and refund requests for products shall not be eligible under manufacturer warranty.
    • Need to attach a note along with the product returned for refund. The note should clearly state your name and address, contact number, and order number. Describe the problem in your own words. Without your order details processing refund / replacement would not be possible.
    • The order returned must accompany all the accessories (including freebies) which were serviced along with the order else the cost of the accessories shall be recovered from the refund amount.
    • Any charges levied as tax is not eligible for refund.

     

    Refund Timelines:

    Pay mode

    • Credit Card
    • Net Banking
    • Debit Card

    Refund Mode

    • Credit Card
    • Bank Account Online Transfer
    • Bank Account Online Transfer

    Refund from the date of cancellation of order

    • 5-10 Working Days*
    • 5-10 Working Days*
    • 5-10 Working Days*

    * Note Working Days are Monday to Friday excluding holidays

     

    Please note:

    • Refund will be processed based on the mode of payment of the order Refund processed through Credit card / Debit card will reflect in the next Credit Card/ Bank statement.
    • If your refund doesn’t appear in Your Account, and the processing time for your payment method has passed, contact us through telephone or mobile.